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Ceramic pans(Goose necks) are surely providing one of the much needed solutions in upgrading latrines in peri-urban or low income areas(LIAs) of Blantyre. To get a customer-feedback on ceramic pans, recently we visited one customer who bought a ceramic pan from an entrepreneur in Bangwe township (one of the low income areas of Blantyre) and this is what Mrs Matola had to say, "due to inadequate space, we have our latrine close to our house(about 3 meters). With the white ceramic pan on our latrine, there is no bad smell, no flies and i can leave the latrine door open without being ashamed when visitors are around". The customer sentiments above provide an insight to the desires of a huge number of households owners/tenants with latrines requiring this upgrade in the densely populated low income areas of Blantyre. Supporting entrepreneurs with intensified promotions/marketing on upgrading latrines in LIAs will be ideal.

https://waterforpeople.app.box.com/files/0/f/0/1/f_55719174386